Chief Operations Officer
The RCSI Hospital Group provides a full range of clinical services for a population of over 800,000 people. Demand for these services is increasing with both an ageing and growing population. Subsequent clinical activity has increased within the Hospital Group 2018 / 2017 and all activity projections identified within the National Service Plan 2018 were exceeded (FIGURE 5).
Full performance details of all metrics, can be found in RCSI Hospital Group, Quality Assurance Programme, Key Performance Metrics at http://www.rcsihospitals.ie/
Introduction of pathways and protocols have assisted in reducing the number of patients returning to ED and OPD and reduced the requirement for return visits to OPD, increasing capacity for new appointments.
inc Other Emergency Admissions (FIGURE 5)
Access - Emergency Care
During 2018 one of the Hospital Group’s ongoing key priorities was to improve access to emergency assessment, care and treatment
- average time spent in ED (non-admitted patients) has been sustained from 2017 to 2018 (5 hours)
- average time spent in ED (admitted patients) has increased by 10% from 2017 (10 hours) to 2018 (11 hours)
Access - Elective Care
Inpatient / Day Care
The RCSI Hospital Group through (1) increased overall productivity (2) internal migration of patients to sites with underutilised capacity (3) more effective chronological scheduling, and (4) clinical and administrative validation of waiting lists, secured a reduction in the length of time patients waited for their elective treatment (FIGURE 8)
Endoscopy – Urgent Colonoscopy (FIGURE 9)
- RCSI Hospital Group achieved 100% compliance for this target throughout 2018
Endoscopy – GI Endoscopy (FIGURE 10)
Access – OPD