Medical Scientist, Specialist (Quality Manager) – (Grade Code: 3878)

November 7, 2019
Job Type Full Time
Function Health and Social Care Professionals
Location Connolly Hospital, Dublin

Description

Job Title and Grade
Medical Scientist, Specialist (Quality Manager)
(Grade Code: 3878)

Campaign Reference
CH 180/19
Please quote Campaign Reference when applying

Closing Date
Noon, Thursday, 21st November 2019

Proposed Interview Date (s)
Mid December 2019

Taking up Appointment
A start date will be indicated at job offer stage.

Informal Enquiries
Mr. Joe Feely,
Laboratory Manager, Connolly Hospital, Blanchardstown, D15X40D
Tel: 00353-1-6465394
Email: joe.feely@hse.ie

Location of Post

Pathology Department, Connolly Hospital, Blanchardstown
RCSI Hospital Group

There is currently one permanent whole-time post available in the Pathology Laboratory, Connolly Hospital, Blanchardstown.

A panel may be formed as a result of this campaign from which current and future vacancies may be filled.

Details of Service

RCSI Hospitals Group covers a population of over 800,000 people.  Connolly Hospital’s Catchment Population of over 331,000 covers Dublin West, North Kildare and South Meath.

Connolly Hospital Blanchardstown is a level 3  academic teaching hospital providing a range of acute medical and surgical services, day care, outpatient, diagnostic and support services.  Emergency services are provided on a 365-day, 24 hour basis.  Multi-disciplinary teams representative of medical, nursing, allied health professionals, management and general support staff play a pivotal role in the development, delivery, monitoring and evaluation of these services.  The hospital has a current bed complement of 391 beds.

The hospital is affiliated to the Royal College of Surgeons in Ireland (RCSI) for Medical Education, to Dublin City University (DCU) for Nursing Education and to University College Dublin (UCD), Trinity College Dublin (TCD) and to Technological University Dublin (TUD) for Health and Social Care Professional Education.

The pathology laboratory offers a wide range of pathology tests to all hospital doctors and general practitioners in the catchment area.  The pathology laboratory provides a comprehensive clinical diagnostic laboratory service across five disciplines outlined below.

The Pathology Department is actively involved in provision of the following services:

  • Blood Transfusion
  • Chemical Pathology (including general biochemistry and Endocrinology)
  • Haematology
  • Histology
  • Microbiology
  • Haemovigilance
  • Consultant Service
  • Emergency out of hours on-call

We are committed to providing the highest quality of laboratory service in an environment accredited to ISO 15189.

Reporting Relationship

The post holder will report to the Laboratory Manager.

Purpose of the Post

The post holder will participate in providing a high quality and efficient multi-discipline (Biochemistry / Haematology / Blood Transfusion / Microbiology / Histology) laboratory service and manage and coordinate compliance and accreditation of Connolly Hospital Laboratory to the ISO 15189 Standard.

Principal Duties and Responsibilities

The Medical Scientist, Specialist (Quality Manager) will:

Professional / Clinical

  • Maintain throughout the Hospital awareness of the primacy of the patient in relation to all hospital activities.
  • Demonstrate behaviour consistence with the mission and values of the Hospital.
  • Observe the strictest confidence when dealing with all aspects of patient or hospital information
  • Ensuring the quality management system on behalf of laboratory management is established, implemented and maintained.
  • Ensuring compliance with International Standard ISO 15189, the regulations, policies, and terms and conditions of both the Irish National Accreditation Board (INAB) and the Health Products Regulatory Authority (HPRA), Statutory instrument 360 of 2005 which adapts the relevant EU Directives into Irish law, and AML-BB current version titled “Minimum Requirements for Blood Transfusion Compliance with Article 14 (Traceability) and Article 15 (Notification of Serious Adverse Reactions and Events) of EU Directive 2002/98/EC” and any relevant regulatory information.
  • Ensuring maintenance of and training in the Lab Quality Manual
  • Co-ordinating awareness of the needs and requirements of users and setting quality objectives.
  • Partaking in laboratory meetings, decision making and policy implementation
  • Ensuring that there is a functional document control system controlling all documents (internally generated and from external sources)
  • Ensuring that documents are reviewed every two years and before that, if quality and safety are affected
  • Maintaining of the master document index
  • Maintaining the equipment index
  • Ensuring that QMS documents and forms are retained for reference and inspection and are readily available
  • Ensuring that internal quality control is routinely performed in conjunction with the heads of the departments.
  • Ensuring that internal audits of system and process performance are scheduled and performed and that each audit is closed within a desirable time frame.
  • Ensuring participation in the evaluation of clinical effectiveness, audit and risk management activities of the parent organisation
  • Ensuring that external quality assessments are performed on all tests and addressed at the quality assurance meetings
  • Follow up on external inspections and verify the completion of corrective action as required by the reports of the inspectors.
  • Ensuring that continual quality improvement is achieved, identifying areas and particular projects where there is the potential for improvement of quality, investigating result, service complaints and incidents and ensuring that effective immediate and follow up actions are taken.
  • To provide information periodically for management quality review.
  • Ensuring that the laboratory operates within a quality management system that meets the requirements of the relevant accreditation standards.
  • Actively participate in the improvement and development of services within the Pathology Department in liaison with the Laboratory Management and Hospital Management Team.
  • Be responsible for the quality of their work and carry out their duties in accordance with hospital policy.
  • Be responsible for the QPulse document control system.
  • Participate in the reporting of non-conformances, complaints, incidents and near misses and perform corrective actions as required.
  • Participate in audits as required
  • Participate in relevant accreditation processes, in particular, the ISO 15189 Standards as governed by the Irish National Accreditation Board.
  • Attend all quality meetings including the monthly quality meetings and the annual management review meeting and participate on Hospital and or/ external committees as required.
  • Be responsible for performance, maintenance, condition, quality control and record keeping of all instruments within the Pathology Department. Ensure all equipment malfunctions are investigated, reported and repaired accordingly.
  • Contribute to the evaluation, procurement, validation and implementation of new analytical equipment, methods and software.
  • Actively participate in continuing professional development, education and research activities as appropriate to the development of their section/laboratory.
  • Ensure all policies in relation to record keeping are followed.
  • Undertake suitable training and development programmes as required and maintain the required standards of competence when undertaking duties.
  • Ensure compliance with CORU regulations as appropriate.
  • Be familiar with electronic information systems in place & under development and be familiar with and proficient in the use of the information technology systems within the department.
  • Be familiar with the Health & Safety policies of the HSE and the department and ensure that they are followed to maintain a safe working environment for all employees and visitors.
  • Co-operate with, Consultants, Laboratory management and other designated senior staff, and proactively participate in the introduction of new ideas and methods according HSE policies.
  • Be able to work to tight deadlines and re-prioritise work proactively as required.
  • Behave at all times in a manner appropriate to your profession and the obligations and constraints of the post, including an awareness of the primacy of the patient, maintaining patient confidentiality and relating to patients, clients and other stakeholders in an understanding and sympathetic way.
  • Carry out the Major Emergency Plan as required by Pathology Department and Hospital policy.

Staff Management

  • Manage and supervise staff grade as appropriate, support staff and trainees within the department.
  • Supervise and ensure competence of staff to carry out procedures.
  • Promote a culture of learning by participating and assisting in continuous professional development of self and others.
  • Design and deliver training to staff within the department to support the training of new and existing medical scientists. Document staff training.
  • Promote healthy working relationships and a professional, punctual and dedicated team.
  • Facilitate open communication within the department and to other hospital and user sectors.
  • Ensure that the Pathology Department standard operating procedures and health and safety policies are understood and carried out by all staff.
  • Participate fully as a team member, sharing knowledge and information and supporting colleagues to promote a cohesive laboratory team and the achievement of team objectives.

Health & Safety

  • Implement agreed policies, procedures and safe professional practice and adhere to relevant legislation, regulations and standards.
  • Work in a safe manner with due care and attention to the safety of self, patient and others.
  • Be aware of risk management issues, identify risks and take appropriate action; report any adverse incidents or near misses.
  • Assist and cooperate with senior staff in procedures aimed at accident prevention in the Pathology Department.
  • Adhere to department policies in relation to the care and safety of any equipment supplied for the fulfilment of duty.
  • Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards, CORU regulations, etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
  • Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Education & Training

  • Participate in mandatory training programmes.
  • Take responsibility for, and keep up to date with current practice by participating in continuing professional development.
  • Maintain an up-to-date personal training / retraining record in accordance with Pathology Department policy and CORU requirements.
  • Engage in performance review processes including personal development planning as per Pathology Department policy.
  • Facilitate arrangements in the Pathology Department area for educating and training scientific, medical personnel and others as appropriate.
  • Co-operate fully with the implementation of new procedures, technologies and IT systems.

Administrative

  • Actively participate in the improvement and development of services with the Pathology Department and Hospital Management Team.
  • Be familiar with and duly implement all documented procedures and policies.
  • Participate as required in the registration, custody and stock monitoring of materials held in the Pathology Department.
  • Participate in the provision of appropriate statistical and management information.
  • Make the most effective use of information technology for both patient care and administrative support.
  • Represent the department at meetings and conferences as designated.
  • Promote a culture that values diversity and respect in the workplace.
  • Keep up to date with organisational developments within the Irish Health Service.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria Qualifications and/ or experience

1. Statutory Registration, Professional Qualifications, Experience, etc

(a) Candidates for appointment must possess:

(i) Bachelor of Science (Honours) in Medical Science from the Galway/Mayo Institute of Technology (GMIT).

Or

(ii) Bachelor of Science (Honours) Biomedical Science, Dublin Institute of Technology (DIT).

Or

(iii) Bachelor in Science Honours degree in Biomedical Science from the Joint University College Cork – Cork Institute of Technology course AND Diploma in Clinical Laboratory Practice.

Or

(iv) Certificate in Medical Laboratory Science, Dublin Institute of Technology (DIT), Cork Institute of Technology (CIT) or Galway/Mayo Institute of Technology (GMIT)

And

Bachelor in Science (Applied Science) Honours degree (Biomedical option) from the University of Dublin/Dublin Institute of Technology (Awarded prior to 2002).

Or

(v) Bachelor of Biomedical Science, Cork Institute of Technology (CIT) AND BSc (Honours) Biomedical Sciences, University College Cork (UCC).  (Awarded prior to 2013).

Or

(vi) Diploma in Medical Laboratory Sciences of the Dublin Institute of Technology, (DIT) or the Cork Institute of Technology (CIT) (Awarded prior to 1994).

Or

(vii) Certificate in Medical Laboratory Science awarded before 1997 by Dublin Institute of Technology (DIT), Cork Institute of Technology (CIT) or Galway/Mayo Institute of Technology (GMIT).

Or

(viii) An equivalent qualification validated by the Academy of Clinical Science and Laboratory Medicine (ACSLM).

And

(ix) Possess one of the following NFQ Level 9 post graduate qualifications or equivalent at minimum Level 9 accredited by the Academy of Clinical Science and Laboratory Medicine:

    • MSc Clinical Laboratory Science, Dublin Institute of Technology.
    • MSc Clinical Chemistry, University of Dublin, Trinity College.
    • MSc Biomedical Science, University of Ulster.
    • MSc Biomedical Science, Cork Institute of Technology / University College Cork.
    • MSc Molecular Pathology, Dublin Institute of Technology /University of Dublin, Trinity College.

Or

(x) Have attained the Fellowship examination of the Institute of Biomedical Science (Awarded prior to 1999).

And

(xi) Possess four years full time clinical experience (or an aggregate of four years’ clinical experience) as a Medical Scientist in a clinical diagnostic laboratory since qualifying as a Medical Scientist.

And

(xii) Demonstrate knowledge and experience in the appropriate specialist area

And

(xiii) Demonstrate evidence of Continuous Professional Development.

And

(b) Candidates must have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.

2. Health

Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

3. Character

Candidates for and any person holding the office must be of good character.

4. Age

The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants.

       * Public Servants not affected by this legislation:

        Public servants recruited between 1 April 2004 and 31 December 2012 (new

         entrants) have no compulsory retirement age.

        Public servants recruited since 1 January 2013 are members of the Single Pension

        Scheme and have a compulsory retirement age of 70.

Post Specific Requirements

Demonstrate depth and breadth of post qualification experience in all aspects of the Quality Management System  to ISO 15189 Standard as relevant to the role.

Other requirements specific to the post

N/A

Skills, competencies and/or knowledge

Candidates must demonstrate:

Knowledge & Professional Knowledge

  • Demonstrate up-to-date knowledge of best practice in delivering a Quality Laboratory Service.
  • Demonstrate knowledge of Quality Management System and Accreditation to ISO 15189 Standard
  • Demonstrate experience in documentation preparation.
  • Demonstrate evidence of good computer/IT Skills.
  • Demonstrate evidence of commitment to continuing professional development.
  • Demonstrate evidence of project management skills.
  • Demonstrate capacity for management responsibility and demonstration of initiative, including decision making. Improve efficiency within working environment ability to evolve and adapt to a Rapid Changing Environment.

Planning and Managing Resources

  • Demonstrate evidence of effective planning and organising skills.
  • Demonstrate experience of managing workloads, ability to work under pressure and multi-task.
  • Demonstrate good time management skills.
  • Demonstrate evidence of project management skills encompassing all streams of work appropriate with key objectives and priorities to achieve National Regional and internal milestones and responsibilities.
  • Demonstrate the ability to manage self in a busy working environment.
  • Ensure most effective use of resources.
  • Assist in all costing activities within the Pathology Department.
  • Provide appropriate statistical and management information as needed.
  • Be able to design and implement structured policies and systems for the management of service delivery in consultation with key stakeholders and ensure clear role accountability for service levels, quality and decision making discretion.

Managing & Developing (Self & Others)

  • Demonstrate experience in staff training and maintaining staff training records.
  • Demonstrate ability to work to your own initiative, work independently and the ability to work with multi-disciplinary team members
  • Demonstrate ability to maintain self-control in difficult and challenging situations.
  • Demonstrate supervisory, management and leadership experience.
  • Demonstrate effective communication skills including the ability to present information in a clear and concise manner.

Evaluating Information and Judging Situations

  • Demonstrate the ability to identify and resolve system failures and anomalies.
  • Demonstrate the ability to evaluate information, solve problems and make effective decisions.

Commitment to Providing a Quality Service

  • Demonstrate flexibility and openness to change.
  • Be aware of and adhere to relevant standards policies and legislation for example Health and Safety, Freedom of Information Act 1997, HIQA Standards.
  • Demonstrate a focus on quality and patient centred service provision.
  • Demonstrate awareness and compliance with HSE policies, procedures, guidelines and standards and promotion of this to others.

Communication & Interpersonal skills

  • Demonstrate good interpersonal skills including the ability to manage conflict and crisis situations.
  • Demonstrate effective communication skills including the ability to present information in a clear and concise manner

Demonstrate the ability to communicate effectively with other staff and persons outside the core laboratory service.

Campaign Specific Selection Process - Ranking/Shortlisting / Interview

A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your curriculum vitae. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification.  Therefore it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. 

Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Code of Practice

The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice.  Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”.

Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobsin the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie.

The reform programme outlined for the Health Services may impact on this role and as structures change the job specification may be reviewed.

This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned.

Medical Scientist, Specialist (Quality Manager) Terms and Conditions of Employment

Tenure

The current vacancy available is permanent whole-time.

The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of this post will be indicated at “expression of interest” stage.

Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointments) Act 2004 and Public Service Management (Recruitment and Appointments) Amendment Act 2013.

Remuneration

The Salary Scale for this post is (as at 01/09/2019):

€56,475 – €58,768 – €60,803 – €62,885 – €65,030 – €67,137 – €68,263 –  €70,353 – €72,459

Working Week

The standard working week applying to these posts is to be confirmed at job offer stage.

HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016).

Annual Leave

The annual leave associated with these posts will be confirmed at job offer stage.

Superannuation

These are pensionable positions with the HSE. The successful candidate will upon appointment become a member of the appropriate pension scheme.  Pension scheme membership will be notified within the contract of employment.  Members of pre-existing pension schemes who transferred to the HSE on the 01st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those which they were entitled to at 31st December 2004.

Age

The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants.

* Public Servants not affected by this legislation:

Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age.

Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.

Probation

Every appointment of a person who is not already a permanent officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71.

Infection Control

Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

Protection of Persons Reporting Child Abuse Act 1998

As these posts are one of those designated under the Protection of Persons Reporting Child Abuse Act 1998, appointment to this post appoints one as a designated officer in accordance with Section 2 of the Act.  You will remain a designated officer for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. You will receive full information on your responsibilities under the Act on appointment.

Mandated Person Children First Act 2015

As a mandated person under the Children First Act 2015 you will have a legal obligation:

  • To report child protection concerns at or above a defined threshold to TUSLA.
  • To assist Tusla, if requested, in assessing a concern which has been the subject of a mandated report.

You will remain a mandated person for the duration of your appointment to your current post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction.  You will receive full information on your responsibilities under the Act on appointment.

Health & Safety

It is the responsibility of line managers to ensure that the management of safety, health and welfare is successfully integrated into all activities undertaken within their area of responsibility, so far as is reasonably practicable. Line managers are named and roles and responsibilities detailed in the relevant Site Specific Safety Statement (SSSS).

Key responsibilities include:

  • Developing a SSSS for the department/service[1], as applicable, based on the identification of hazards and the assessment of risks, and reviewing/updating same on a regular basis (at least annually) and in the event of any significant change in the work activity or place of work.
  • Ensuring that Occupational Safety and Health (OSH) is integrated into day-to-day business, providing Systems Of Work (SOW) that are planned, organised, performed, maintained and revised as appropriate, and ensuring that all safety related records are maintained and available for inspection.
  • Consulting and communicating with staff and safety representatives on OSH matters.
  • Ensuring a training needs assessment (TNA) is undertaken for employees, facilitating their attendance at statutory OSH training, and ensuring records are maintained for each employee.
  • Ensuring that all incidents occurring within the relevant department/service are appropriately managed and investigated in accordance with HSE procedures[2].
  • Seeking advice from health and safety professionals through the National Health and Safety Function Helpdesk as appropriate.
  • Reviewing the health and safety performance of the ward/department/service and staff through, respectively, local audit and performance achievement meetings for example.

Note: Detailed roles and responsibilities of Line Managers are outlined in local SSSS.

[1] A template SSSS and guidelines are available on the National Health and Safety Function/H&S web-pages

[2] See link on health and safety web-pages to latest Incident Management Policy

Ethics in Public Office 1995 and 2001- Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 67,135 as at 01.10.2018)

Positions remunerated at or above the minimum point of the Grade VIII salary scale (€ 67,135 as at 01.10.2018) are designated positions under Section 18 of the Ethics in Public Office Act 1995.  Any person appointed to a designated position must comply with the requirements of the Ethics in Public Office Acts 1995 and 2001 as outlined below;

A) In accordance with Section 18 of the Ethics in Public Office Act 1995, a person holding such a post is required to prepare and furnish an annual statement of any interests which could materially influence the performance of the official functions of the post. This annual statement of interest should be submitted to the Chief Executive Officer not later than 31st January in the following year.

B) In addition to the annual statement, a person holding such a post is required, whenever they are performing a function as an employee of the HSE and have actual knowledge, or a connected person, has a material interest in a matter to which the function relates, provide at the time a statement of the facts of that interest. A person holding such a post should provide such statement to the Chief Executive Officer. The function in question cannot be performed unless there are compelling reasons to do so and, if this is the case, those compelling reasons must be stated in writing and must be provided to the Chief Executive Officer.

C) A person holding such a post is required under the Ethics in Public Office Acts 1995 and 2001 to act in accordance with any guidelines or advice published or given by the Standards in Public Office Commission. Guidelines for public servants on compliance with the provisions of the Ethics in Public Office Acts 1995 and 2001 are available on the Standards Commission’s website http://www.sipo.gov.ie/

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